The value of technology in a crisis

Last Thursday


One daughter, Grace, was just finishing up her shift in the dining hall on campus. Wiping down counters from serving lunch, she was watching the clock on the wall. Very soon, she would call her sister to tell her she's leaving campus and heading home. The two of them always call each other before one leaves campus.

The other daughter, Julia, had just arrived at her theater class. Everyone was in high spirits. They were setting up the sets for the end-of-year awards show for the Theater Department. There was much joking around, while some students held the large scene panels in place and others hammered them securely. A lot of talk about summer plans, saying goodbye to the graduating seniors, and the mystery surrounding next year's dramatic productions, to be announced at the awards show on Saturday evening.

Meanwhile, about a block and a half from the theater building, a young man walks into the math and sciences building, armed with a shotgun, and opens fire. The shots can be heard across the street, in the student union building. It's a small campus. You can walk from one end to the other in 5 minutes.

Back in the dining hall, Grace looks up at the clock, "just a few more minutes," she thinks to herself. Suddenly, the hour and minutes on the clock disappear, and it changes to emergency notification mode. "Campus in full lock-down". SPU has lock-down drills from time to time. So it's not immediately known whether this is a drill or a real threat. The students and dining hall staff begin to follow lock-down procedure. Doors are locked, they move away from windows and doors, and secure themselves behind the counters in the serving area. Sitting on the floor, the students pull out their cell phones and begin checking the SPU website for more information. A tweet goes out, "this is not a drill. The threat is real. Remain in lock-down." With no other details, students become somber and quickly send out texts and calls to their friends on campus. Grace pulls out her phone and calls her sister. No answer. Grace calls again. Still no answer. She sends a text. No reply. Fearful and worried, Grace calls home. This is the very first I have heard of the lock-down on campus. There's no information online or on the local news, yet. Grace asks me to pray with her. Then she asks me to call Julia and find out if she's okay. I end my call with Grace with my usual, "love you, stay safe", what I always say when I think they may be heading to an unknown place, or an area of downtown that has a crime history.

Lock-down unfolds quickly. Staff have been well-trained to implement all procedures speedily. In the newer buildings, the doors are locked automatically and remotely from the campus security office. In the older building, staff locks all entrances to each building. The clocks all across campus are electronic, and in the event of an emergency, switch over to reader boards to display information and instructions.

In the theater, Julia and her classmates are having a good time with their work, when one of the students yells out, "hey, there's a lock-down!" Some students grab their cell phones to check for more news, then text and call friends. Rumors of what has transpired to cause the lock-down begin to fly. One possibility is the on-campus bank has been robbed. This rumor is possibly the result of someone hearing gun shots coming from the area right across the way from the student union building, where the bank is located.

From home, I try calling Julia, with no answer. I try again, in case she heard the ringtone on her phone, but didn't get to it in time to answer. Still no answer. This is my way to let family members know that my call is urgent. I repeatedly call their number within the course of 2 or 3 minutes. This time, I leave a message to call me immediately. While waiting, I grab the family ipad and begin searching for information. Nothing online yet.

My phone rings, and it's Julia. Thank God she's okay. She tells me there's a lock-down, her phone was in her backpack sitting in one of the theater seats, and she thinks there's been a bank robbery on campus. I tell her to abide by the lock-down, and end the call, "love you, stay safe."

I call Grace and let her know that Julia is okay and she's in the theater department. Grace just wants to have me on the phone for a bit. So we chat about things. Not knowing what has transpired to cause the lock-down, the mood of our call is not terribly intense. When Grace is feeling more settled, I tell her that I want to check the news again, and give Julia a call back. In that moment, breaking news flashes across the bottom of the television screen. There's been a shooting on campus. Several people injured. I phone Julia immediately and inform her that it's not a bank robbery, but a shooting, and to follow all instructions given by staff in the theater department. She tells me that she just heard it was/is a shooting, and she wants to call Grace. So we end our conversation.

I'm watching the news, as they update information by the minute. There are 4 people injured. There are 7 people injured. There's a second shooter on the loose. They give a detailed description of the second suspect, "white male, wearing a blue shirt with vertical stripes". There aren't 7 injured, but 4 injured. The first shooter is down and apprehended. The information seems to change frequently.

I call Grace, then Julia, and relay all the information I am seeing on the TV screen. When the news first breaks, the aerial view from news helicopters shows deserted streets and common areas, but dozens of police cars. Several ambulances appear within a minute of the news breaking on TV.

I call my sister, and ask her to pray. I call my husband and son. My son has just heard the news from a co-worker and he was in the process of texting his sisters. I inform him that they're safe, and in lock-down across the street a ways from the shooting location, and that I'll keep him informed of changes. He offers to drive across the lake and get them from campus, if need be. I tell him I'll let him know.

I'm back on the phone with both daughters, giving them all the information I have. We pray together regularly throughout this crisis. About an hour into the lock-down, Grace says she's been down to 1 bar on her phone all afternoon, and she's about out of battery power. I ask if she brought her laptop to class today, and she says "yes" and it's in a cupboard across the room. I ask if it's safe for her to get across the room and grab it. She thinks so. So I end the call telling her to open up her gmail and I will email her immediately and we can keep in contact online. I fire off a quick email to Grace, then call Julia and let her know that Grace's phone is about dead, but she should be able to reach Grace by email. That's when Julia informs me that she left her laptop at home that morning. (My daughters use inexpensive, prepaid phones, with no internet access.) So, I become the intermediary. Grace can email me. I can phone Julia. And work this in reverse, as well. The tone of Grace's first email to me reflects how grateful she is to have me at the other end of gmail. Over the course of the lock-down, we exchange about 16 quick emails. I'm able to let her know that there was no "second shooter", and the lock-down should end soon. I also tell her that the view from the news helicopters show students coming out of the gymnasium across the street from the building where the shooting occurred, and there are many, many students gathering on the lawn in the center of campus. It looks very safe at this point, and I am relieved immensely that everything is wrapping up. I call Julia and we decide that when the lock-down ends in her building, she is to walk across campus to the dining hall and meet up with Grace. Then she should call me and we'll figure out how to get them both home that afternoon.

While Julia is walking across campus, I'm on the ipad again, this time to go to the Metro bus system website for updates to the bus schedule. The aerial view on the television shows the street where the bus runs is blocked off. The Metro website informs me of temporary route changes, but I'm unfamiliar with some of the "new" street names. My mind is tired at this point. Two of the worst hours of my life have just flashed by, and I am having a hard time processing how to get Julia and Grace home. So I call Julia. She says she and Grace are in the dining hall gathering up all of Grace's stuff, and wanting to know if the buses are running normally. I tell her, "no", but suggest that they both head over to the bus stop and see if anyone there knows where the temporary bus stops are. Both girls are as emotionally exhausted as I am, and on the verge of tears, as they begin to hear more details of the shooting. But they walk over to the bus stop (with me on the line the whole time) and tell me there's a man that always rides the late afternoon bus that they sometimes take. He's on staff at SPU and friendly with them. The girls break down into tears at this point, not knowing how to get home today. This nice gentleman says he knows someone who can give them a ride, and he ushers them inside the music building (the building right alongside the bus stop). He takes them to the office of a woman/professor that Julia already knows. She offers to take them anywhere they need to go that afternoon. The staff and faculty at SPU have gone above and beyond the call of duty on this day, to reassure and comfort the students, and see to it that everyone is looked after. Julia calls me back and tells me that "someone" is giving them a ride. "Someone," I say, "what someone?" Always a worried mom. Julia hands her phone to the woman and she identifies herself to me and asks where she can take them. I tell her I would be grateful if she could drop them off at Westlake, a major bus interchange in downtown Seattle. I thank her and she hands the phone back to Julia. I quietly ask Julia if she knows this woman, and she says "yes". Not leaving anything to chance at this point. My mom-alert is heightened after this day.

During the entire 2-bus trip home, I call Julia and Grace several times. The two of them walking in the door is a huge relief to all of us, and we hug for several minutes.

From electronic, emergency reader boards in every building, to internet access, to cell phones and to television news coverage, I am so grateful for the technology of today. My daughters could be reassured by my presence and by calls/texts to each other and their brother. We could be united in prayer together, over the phone lines. Not being able to keep in touch with them would have made this day one hundred times more stressful. And I think every student and every parent affected by the tragedy would concur. Being able to keep in touch with those you love is more valuable than any expense to have this technology.

I often say that I am content to not have a cell phone of my own, but I insist that all of my kids have one. If at some point, I spend more of my day away from home, and our land line, I will reconsider having a cell phone myself. I would want my kids to be able to reach me during any crisis, if for no other reason, so I could reassure them, and give them comfort through a difficult event.

I know that sometimes we wax poetic about the simpler times from long ago. While it would be nice to have a simpler life, free from some of today's distractions, in a crisis I am so thankful to have today's technology.

A month of dinner menus for our house this June

June brings more variety in the garden for me to plan with. The beginning of the month will still have plentiful salad greens, spinach and mustard greens. Later in the month, these spring vegetables give way to snow peas, Swiss chard, beet greens, new potatoes, strawberries and blueberries.

I was feeling nostalgic for old-time favorites as I planned this month's menus. Included are two dinners from my mom's 1957 cookbook. In addition, for the months of June, July and August, we think it's fun to plan a dinner almost entirely from our garden. I'll begin that little tradition at the end of the month. June is also the month for me to clean out the freezer. I believe there's some frozen cooked turkey, cranberry sauce and lots of soup stock to use up. Time to make room for freezing some summer produce.

Summer means simpler meals and lots of cookouts and barbeques. 

Here's what we're having this month.

week of June 1 through 7

1  soft rosemary polenta with quick marinara, marinated lentil-barley salad (double batch for June 4)

2  roast chicken (freeze 1 container of meat for June 19, make chicken stock w/meat for June 9), steamed spinach, biscuits and gravy, rhubarb sauce

3  leftover chicken dinner, green salad, leftover rhubarb sauce

4  lettuce wraps with leftover lentil salad, Asian-style greens, garlic and noodle saute (great way to use garden greens)

5  Retro Night -- Tuna Bake with Cheese Pinwheel biscuits, lemon-buttered carrots, creamy rhubarb jello

6  meatball sandwiches, spinach salad, leftover jello

7  burritos (refried bean -- double batch and freeze for June 20, rice, corn, peppers, sour cream), green salad, fresh fruit

week of June 8 through 14

8  grilled ham and cheese sandwiches, green salad, canned pineapple chunks

9  chicken noodle soup, pumpkin muffins, green salad

10  baked bean casserole from the freezer, steamed garden greens, brown rice, rhubarb pie

11  Breakfast-for-dinner -- Corn-meal griddle cakes, ham slices, fresh fruit cup

12  Retro Night -- Home-style Macaroni and Cheese, green salad, roasted carrots, leftover rhubarb pie

13  Mexi-style rice and beans, green salad, strawberries

14  hot dog cookout, pasta salad, rhubarb jello salad, s'mores

week of June 15 through 21

15  Father's Day (plans are still up in the air)

16  turkey, garbanzo & tomato soup, garlic bread (from freezer French bread), green salad, plum pie (use freezer plums/crust)

17  waffles with fruit topping

18  bean patties (double batch and freeze for June 25), sauteed garden greens and garlic, herbed brown rice, strawberries

19  Retro Night -- Deep Dish Chicken Pot Pie, green salad, strawberry shortcake

20  refried beans (from freezer), Spanish rice, green salad, leftover shortcake

21  hamburgers, pasta salad (with canned tomatoes, olives, green veggies from garden), fresh strawberries

week of June 22 through 28

22  Breakfast-for-dinner -- Crispy-crumb Eggs, Cowboy Coffeecake, sliced bananas and strawberries

23  turkey, cranberry, cream cheese sandwiches, fresh fruit, green salad

24  veggie quiche, herbed brown rice, fresh strawberries, green salad

25  bean burgers from freezer, microwave corn bread, sauteed garden greens and garlic

26  ham salad sandwiches, fruit, garden vegetables, chocolate-banana bread

27  marinated lentil-barley salad over greens, fruit cobbler

28  hot dog cookout, fresh strawberries, green salad, s'mores

week of June 29 through 30

29  sloppy lentils on buns, sauteed garden greens with garlic, strawberry sorbet

30  Garden dinner -- green salad, new potatoes, strawberries and blueberries, steamed snow peas, French bread (from freezer) and cheese