Back in June, I got an alert on my credit card that a large purchase was attempted online with my number. The charge was declined (fortunately) and I canceled that card. At that time, we were in physical possession of both cards on that account, at no time previously had our cards been out of our possession, our computers are completely within our own control, we use a locked mailbox and pertinent mail had not gone missing, we had used only cash on our drive down to Arizona and back for gas and incidentals (but used our credit card for hotel stays) and basically could not figure out how someone had our number. This had happened to us about 4 years prior with a smaller charge, resulting in our canceling that number, too.
Then last week I was going through our statement and found a charge that wasn't ours. I called the merchant and requested the charge be reversed, then called the bank to cancel that card. The charge in question was for Amazon Prime, so no physical address was used. This recent fraud was committed just 2 months after changing our account number. We've been baffled as to how our account could be compromised so quickly, especially since we've used this newest card at only a handful of locations (grocery store, utility bills, our church, 3 different online or payment sites that we've used many, many times in the past). Our bank asked us to remove any credit card information stored on online merchant sites (which we'd already done except one site for my husband).
Obviously, I want to know how someone could have obtained our numbers. An article on CNBC news site lists the following as possible ways someone's credit card info may have been stolen:
- lost or stolen cards
- skimming card info at point of payment, such as a gas station pay at the pump
- hacking your computer
- calling about fake prizes or wire transfers
- phishing, such as fake emails
- reading the card number over your shoulder at the checkout
- stealing physical mail
None of the above possibilities fits our situation. This has been unsettling to me. It's made me want to cancel our cards and stick with only cash. Our bank has been good about quickly sending out new cards with new numbers. But I'm not sure I want this hassle going forward. It's been a couple of decades since my husband and I were cash-only people. I suppose we could manage without cards. Would you ever consider ditching credit and/or debit cards and using physical currency exclusively? Have you been the victim of credit card fraud? Were you able to pinpoint how the thief got your number?